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Restaurant Front Desk Officer

Alfa Jobz Lahore

Jobs Hotel

Female Receptionist required for a restaurant at DHA. Responsible and hardworking candidates with minimum 1 year experience may apply. Pay 12000 to 14000. Timing 12 pm to 10 pm.

ID #503 Location Lahore Industry Hotel Type Full-Time Role Restaurant Front Desk Officer Career Level Junior Presence Office

Required Skills

Here’s an overview qualifications you need for this job.

Communication
 Excellent phone etiquette  Excellent communication skills  Multitasking ability  Possess retentive memory to remember bookings  Ability to pay attention to details  Ability to maintain orderliness.
Organizational
 Draw up client bookings for tables and ensure that tables are set before clients’ arrival  Manage the front desk by receiving incoming calls, greeting and attending to customers  Inform guests about the availability of tables and direct them to the tables  Keep records of guests who visit the restaurant  Assist customers with answers to queries, and proffer solutions to issues within your capacity  Collaborate with other restaurant staff and the management to ensure that customer complaints are properly attended to in a timely manner  Ensure that clients make payment for services before they exit the restaurant  Keep clear records of payments received and make detailed notes of balance payments  Check restaurant’s emails and respond to them accordingly; draw the attention of management to certain mails when necessary  Communicate with other staff, such as dinners, informing them of clients’ bookings, needs and complaints.
Job Related
The Hotel Receptionist is responsible for providing a friendly, welcoming and efficient service to all hotel guests, in line with the hotel’s vision and values on customer satisfaction. The main purposes of the hotel reception area’s staff are to respond courteously to guests’ requests, play a part in the general running of the reception desk and help the General Manager to maintain a smooth room bookings service.
2 Languages
Urdu (Native)
English
Understanding
Speaking
Writing

Aditional Requirements

What else it would be nice to have.

Previous customer service experiencePrevious experience in hospitality
1 Years Of experience

Salary & Benefits

Here’s what you get.

Full-Time 12K to 14K /Monthly
Benefits

Company Information

A Brief Overview of the Company which posted this job offer

Alfa Jobz

Your career our commitment

Est. In 2014 15 People 23 Jobs
Permanent Staff We specialize in providing search & recruitment services for your senior, middle level management and professional positions using a wide range of techniques.
Contractual Staff We can place a wide range of professional, skilled, semi-skilled & unskilled staff under the contractual positions to meet your growth spurts and cyclical needs.
Shift Workers A shiftworker is an employee who works shifts and gets an extra payment for working shift hours. We can provide shift staff to promote and support your business.

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Contact Details

Alfa Jobz LG-59, Jeff Heights near Hafeez Center, main boulevard Gulberg III, Lahore. +923364278627 , 04235782138 http://alfahrservices.com/ gul.alfaservices@gmail.com Facebook LinkedIn Twitter Google+
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