Store managers supervise a retail organization's staff, meet customer needs, and plan and coordinate sales, merchandising, and budgeting. In order to effectively perform the multitude of tasks required, managers should work well under pressure and with deadlines, and have significant experience in retail business and human resources. They also need strong leadership, interpersonal and multitasking skills.
In the office, store managers plan, monitor and maximize retail budgets and product inventory, purchasing and sales. They may work closely with regional managers and store owners to coordinate and determine the most cost-effective marketing and hiring strategies, and align their particular franchise with a retailer's parent business philosophy. Store managers use company software to draft proposals, recruit employees, and research and track products.
Maintain customer services and facilities
Greet customers and provide assistance
Maintain cleanliness and order in the store
Maintain stock, supplies and inventories
Order groceries and supplies
Check received stock against invoices
Mark prices on stock
Record prices in the log book
Receive cash and provide correct change
Operate the cash register
Balance cash receipts
Record visa and debit accounts
Maintain a manual general ledger